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HomePatient info
Know what to expect, and what it costs.
All Medicare-eligible consultations are bulk billed for patients with a valid Medicare card. New patients are welcome, and here is everything worth knowing before you come in.
E5-7, 1 Hillview Street, Rutherford NSW
Your visit, itemised
- Standard GP consultationBulk billed
- Telehealth consultationBulk billed
- Children's check-upBulk billed
- Care plan reviewBulk billed
You pay$0.00
For Medicare-eligible consultations with a valid Medicare card. Some items attract a fee.
What can attract a fee.
Services Medicare does not cover attract a private fee. Where one applies, reception will tell you the amount before your appointment, so there are no surprises.
Not sure whether your visit is bulk billed? Call (02) 4061 7981 and ask. Reception would much rather tell you beforehand.
A private consultation fee applies. Reception will tell you the amount first.
Some vaccines, including some travel vaccines, are not covered by Medicare or the National Immunisation Program.
Some procedures, such as certain skin procedures, use dressings or materials that attract a fee.
Insurance, licence and other private medicals, reports and forms are not covered by Medicare.
Medicals for a new job or workplace requirements attract a private fee.
These consultations are billed to the claim. Bring your claim number and your employer or insurer details.
Your first visit, made simple.
New patients are welcome. Arrive ten minutes early so reception can register you. You will fill in a short form, and you can ask about registering for MyMedicare at the same time.
Skin checks, care plans, procedures and more than one concern usually need extra time. Ask reception for a longer appointment when you book.
What to bring
0/8Tick things off as you get them ready. Your list is saved on this device only.
How the clinic works.
Reception is open Monday to Friday, 8:30am to 5:00pm.
Appointments
We are an appointment-based practice. Book online through HotDoc at any hour, or call reception from 8:30am, Monday to Friday.
Book nowIf you need to be seen today
Check HotDoc for same-day availability, or call reception early. Let reception know if it is urgent and they will do their best to help.
Book nowLonger appointments
Skin checks, care plans, health assessments, procedures and visits with more than one concern usually need extra time. Ask for a longer appointment when you book.
Book nowTelehealth
Phone and video appointments are available for many everyday needs, such as results, scripts and follow-ups. Some visits need to be in person.
Book nowTest results
Your GP will explain how you will hear about your results. If a follow-up is needed, book an appointment to go through them together.
Book nowRepeat scripts and certificates
Existing patients can request repeat prescriptions and medical certificates online through HotDoc. Some requests need a consultation so your GP can review your care.
Book nowReminders and recalls
We may send reminders about health checks, screening or follow-up care. Please keep your phone number and address up to date with reception.
Book nowCancelling or running late
Please call as early as you can. It lets us offer your time to someone else who needs it.
Book nowYour rights, privacy and feedback.
Printed copies of our policies are available at reception. Ask and we will print or email the one you need.
Access to your records
You can ask to see or receive a copy of your health information. Ask reception and we will explain how.
Consent and chaperones
Your GP will explain any examination or procedure first. You can ask for a chaperone at any time.
Interpreters
Tell reception when you book. Our GPs can use the free TIS National interpreting service for Medicare-funded consultations.
Feedback and complaints
Talk to reception or ask for Lucy, our Practice Manager. You can also contact the NSW Health Care Complaints Commission on 1800 043 159.
Patient questions, answered.
The things reception is asked most often. If yours isn't here, call (02) 4061 7981.
Are you accepting new patients?
Yes, new patients are welcome. Book online through HotDoc or call reception on (02) 4061 7981, and arrive ten minutes early for your first visit.
Do I need a Medicare card?
Bring a valid Medicare card, or have it ready in the Express Plus Medicare app, so your consultation can be bulk billed. Patients without a valid Medicare card pay a private fee, and reception will tell you the amount first.
Is every appointment bulk billed?
All Medicare-eligible consultations are bulk billed for patients with a valid Medicare card. Some items attract a fee, such as privately purchased vaccines, consumables, forms and private medicals. Reception will always confirm the cost before you book.
How do I book?
Book online through HotDoc at any hour, or call reception on (02) 4061 7981, Monday to Friday, 8:30am to 5:00pm.
Can I see a female GP?
Yes. Dr Zahraa Alassaf, Dr Comfort Ogidi, Dr Maryia Badshah, Dr Sharon Liu and Dr Agga Nabukeera are female GPs. Ask for any of them when you book, or choose them on HotDoc.
I need a longer appointment. How do I ask?
Tell reception what the visit is for when you book. Skin checks, care plans, procedures and more than one concern usually need extra time.
How will I get my test results?
Your GP will explain how you will hear about your results. If a follow-up is needed, book an appointment so you can go through them together.
Can I get a repeat script without an appointment?
Existing patients can request repeat prescriptions online through HotDoc. Some scripts need a consultation so your GP can review your care.
Can I have an interpreter?
Yes. Tell reception when you book. Our GPs can use the free TIS National interpreting service for Medicare-funded consultations.
I have a WorkCover claim. Is my visit bulk billed?
No. WorkCover and third-party insurance consultations are billed to the claim. Bring your claim number and your employer or insurer details.
Can you transfer my records from my old practice?
Yes. Ask reception and we will request your records from your previous practice with your consent. Some practices charge a fee to transfer records.
What should I do when you are closed?
In an emergency, call 000. For health advice at any time, call healthdirect on 1800 022 222.
No questions match. Call reception on (02) 4061 7981.
We are a bulk billing practice.
All Medicare-eligible consultations are bulk billed for patients with a valid Medicare card. Some items, including privately purchased vaccines and consumables, attract a fee.
What will my visit cost?
$0Standard GP consultations are bulk billed. Just bring your valid Medicare card.
mymedicare
Join us on MyMedicare.
MyMedicare is free and voluntary. It formally links you with Rutherford Doctors and your regular GP, so your care stays connected over time.
- Connected care with your regular GP
- Access to some longer telehealth consultations with your practice
- Free to join, and you can still see other doctors
Meet your GPs
View availabilityGeneral Practitioner
Dr Zahraa Alassaf
FRACGP
Special interest in women's health, including Mirena and Implanon insertion, chronic disease management, preventive medicine and children's health.
General Practitioner
Dr Comfort Ogidi
MRCGP, MBBS
More than 15 years in medicine, with a special interest in paediatrics, women's health, general medicine and care of the elderly.
General Practitioner
Dr Emmanuel Bukajumbe
MBBS, PhD Medicine
Telehealth appointments only, Tuesday to Friday
Interested in disease prevention, internal medicine, clinical nutrition and the care of older patients.
General Practitioner
Dr Syed Fawwad Qaiser
MBBS, MRCP (Ireland), MRCP (UK), FRACGP
Experienced in internal and geriatric medicine, with special interests in chronic disease management and skin cancer care.
General Practitioner
Dr Maryia Badshah
MBBS
Broad hospital experience in Queensland across emergency medicine, general medicine, surgery, orthopaedics and haematology.
General Practitioner
Dr Abdullah Haddid
MBBS, FRACGP
Not currently taking new patients
Focused on dermatology and minor surgery, and accredited by the Skin Cancer College of Australasia.
General Practitioner
Dr Sharon Liu
MBBS, FRACGP
Moved into general practice after three years in emergency medicine across Hunter New England hospitals.
General Practitioner
Dr Agga Nabukeera
MBChB, FRACGP, MMed Int Med
Accepting new patients
Australian trained General Practitioner with a focus on general medicine.
0108
Bulk billed for Medicare-eligible patients
Book online, any time.
Choose your GP and a time that suits you through HotDoc, day or night. All Medicare-eligible consultations are bulk billed.
